Support center for our guides

Important

• Gurus: Download the GuruWalk App now!
• All the changes of the new GuruWalk version here
• Changes to access your bookings
• How to manage the availability of my tour?
• Adapt your tour for COVID-19

How to get started as a guide on GuruWalk?

• What is the process to become a guru?
• Where can I be a guru?
• What kind of experience can I offer?
• Who can be a guru?
• Why choose GuruWalk?
• What is GuruWalk and how does it work?

Premium Plan(PRO)

• What is the PRO plan?
• How to be part of the PRO plan?
• Where can I see my credit balance?
• How do I mark the no-shows?
• How are tours ordered on the city page?

My tour has been published, what now?

• How can I get more reviews?
• How to earn a lot of money?
• How to create the best possible experience?
• How to have the best profile?
• How to receive the GuruWalk logo?

Manage your profile and your tour(s)

• How to edit my profile and my tour information?
• Frequently Asked Questions about the email associated with your GuruWalk profile
• How to implement a new tour schedule?
• How to set a minimum limit time for the first booking?
• How can I create a new tour on my profile?
• How to close my tour?

Bookings

• How am I notified when I receive a booking?
• Do I have to confirm the booking?
• Can I modify or cancel a booking?
• How do I contact with the travelers?
• How to send an automatic welcome message?
• How to set a maximum limit of tour attendees?

See all 9 articles

Reviews

• Can I delete or modify a review that I have received?
• How is my tour’s overall score calculated?
• Where can I see my reviews?
• How do I receive opinions from travelers?
• Why are opinions so important?

Policies

• Quality Policy
• Cancellation Policy

Agencies on GuruWalk

• API - Application Programming Interface
• SEO
• Agencies