When you know you are going to be late, it is important to notify the guide as soon as possible by sending him a message on the platform.
⚠️ The guide will not always be able to wait or answer you out of respect for the travelers who did arrive on time.
What we recommend is that you ask your guide if it is possible to send his/her location in real-time by WhatsApp for you to join back up with the tour without affecting the tour’s planned itinerary or route.
In the event that it is not possible to join, it is important that you cancel before the tour’s starting time.
If you cannot attend, you can always rebook at another available time/date.